Restore Jolla to factory state: Needed: - a PC (Linux preferred, but Windows is also OK) - MicroSD card with a minimum of 16GB - Micro USB Cable - A lot of patience! Instructions: - Download jolla-factory.tar.xz file - Format the MicroSD card to Ext4. Remember to backup everything on the MicroSD card before formatting! Because everything will be deleted on the MicroSD card! * Read below on how to do this on a Windows PC - Extract the file using any file extrator (like 7zip or Winrar) * You can also copy the jolla-factory.tar.xz file and extract it directly on your phone using the command: tar -xzvf /sdcard/jolla-factory.tar.xz -C /sdcard (skip next step if you want to do so) - Copy the extracted new-jolla.img file to the freshly formatted MicroSD card - Insert the MicroSD card into the Jolla phone - Enter the phone into Recovery Mode and plugin the USB Cable * If needed, install the drivers too (read below on how to do this!) - Download and run putty - Enter the hostname: 10.42.66.66 - Port: 23 - Connection Type: Telnet - Click on OPEN A command prompt will open and it should show you the Jolla recovery menu. - Press 4, and press ENTER - Enter the following commands exactly like this: mkdir /sdcard mount /dev/mmcblk1p1 /sdcard * If you extracted the tar.xz file on a PC already, you can skip the next command, Otherwise enter the command: tar -xzvf /sdcard/jolla-factory.tar.xz -C /sdcard - Now enter the command to "Flash" your phone using the command: dd if=/sdcard/new-jolla.img of=/dev/mmcblk0p28 * Please note that this process may take some time! - Once it's done, enter these 2 commands: sync reboot - The phone should be restarted - Done! Have fun! ** How to format Ext4 in Windows: - Download and install pwfree91 - Click right mouse button on the MicroSD card in the installed program - Choose Partition type: Ext4 - Apply To gain access to Ext4 filesystems, you need to install drivers for Windows! - Download eExt2Fsd-0.62.exe and install it. (A reboot may be required) ** How to put Jolla into Recovery Mode: - Turn off your Jolla device and remove all cables and the battery. - Press and hold down the Volume Down button while re-inserting the battery - While still holding down the Volume key, press the power key until Jolla vibrates. - You can now release all buttons. You have now put your device into Recovery Mode. * When the phone is in Recovery Mode only the Jolla logo is shown on the display, the LED is constantly on. Do not worry if the LED turns off - it should turn on again when you connect the USB cable. ** Install Recovery Mode Drivers: - Connect your Jolla to your PC with a USB-cable. - Right click on “Computer”. Select “Manage”. - Click on Device Manager and find the Device "RNDIS" under “Other Devices”. - Right click on that device and select Update Driver Software. - When the window pops up (Windows 7 and 8) select “Browse My Computer” for driver software, then on the next screen, click on the bottom that says “LET ME PICK”. - Next you will be asked for the device type. Here you go down to Network Adapters – click on it. Select “Next”, then. - Then when it asks you to select manufacturer, skip Microsoft and select “Microsoft Corporation”. NOTE: Windows 8 has only "Microsoft" - select that. - Then select “Remote NDIS Compatible Device” or "Remove NDIS based Internet Sharing Device". - Select “Next”. It will say it is not safe, etc. Ignore this. Proceed to install it. Windows should show a message about successful update. Close it. “RNDIS” should appear now below Network adapters.